It is a dvd/vcr. The vcr part works fine, but when I try to play a dvd the hour glass icon stays on in the top right corner of the tv. It also makes this weird clicking noise. It doesn't play the dvd. What could be wrong with it? It is brand new. It isn't mine, but I had to hook it all up for them(they had bought a new toshiba tv with it too) and it worked fine last friday when I hooked everything up. But the other day they tried watching another dvd and it didnt play. But it had played before it started messing up. What can I do?